Refund Policy

Last Updated: June 5, 2026

This Refund Policy describes how AngelX Exchange handles refunds for USDT exchange transactions and related services on the AngelX Platform and AngelX App.

USDT Exchange Transactions

Once a USDT to INR exchange is confirmed and processed on AngelX Exchange, the transaction is generally final. USDT balances are deducted at the time of exchange confirmation and INR settlement is initiated to your linked bank account.

Deposit-Related Refunds

If a USDT deposit is not credited due to an error attributable to AngelX Exchange, contact support with your transaction ID. Verified errors may result in a refund or credit to your AngelX account balance.

Failed or Rejected Transactions

If a USDT exchange is rejected by AngelX before processing, your USDT balance will be restored to your AngelX Platform account. No INR transfer will be initiated for rejected transactions.

Withdrawal Issues

If a USDT withdrawal fails due to platform error, AngelX will investigate and restore the USDT balance if the withdrawal was not completed on the blockchain.

Refund Processing Time

Approved refunds are typically processed within 3–7 business days. Bank settlement times may vary depending on your financial institution.

How to Request a Refund Review

Contact AngelX support via our contact page or email with your registered phone number, transaction ID, and a description of the issue.

Related Policies

Please also review our Terms & Conditions, Privacy Policy, and Disclaimer.

Contact Us

📧 Email: angelsxsocial@gmail.com
🌐 Website: https://angelx.exchange/